We make the following promises to our Clients:
5-Day Scheduling Guarantee: When you or your Client call our office to make an appointment, the first appointment you are offered will be within 5 business days of your call. If we are unable to offer you or your Client an appointment within 5 business days, the Client will receive a $100 discount on that inspection.
Low Price Guarantee: Subject to all of the conditions below, we will beat the total price you are quoted by our competitors for a comparable inspection and report by 5%, if our price is not already lower. The inspection and report must meet all of the following conditions:
- Both the inspection and report must be comparable to the inspection and report offered by Homewerx, Inc., including all items that are inspected. Since Homewerx offers a free infrared inspection in one room with all home inspections, a comparable inspection must include the same. Also, the report must be computer-generated with color photographs included.
- The Inspector must be State Certified, and the firm must be properly registered with the Arizona Board of Technical Registration.
- The firm must be fully insured, including E&O Insurance, General Liability Insurance and Workman’s Comp Insurance.
- All Inspectors employed by the firm must be either ASHI Members or ASHI Candidates in good standing.
- When you make your appointment, you must ask for the Low Price Guarantee, and you must provide us with the name of the Inspector, the name of the company and the total price you were quoted for your home inspection (including additional fees for age, pools, spas, fountains, etc.; but not including fees for termite reports, lab testing or other additional services).
Promise of Quality: WE STAND BEHIND OUR WORK! If one of our Inspectors misses a defect that is required to be inspected per the Arizona BTR’s Standards of Practice, the Client will be entitled to a full refund of all fees paid for that inspection, subject to all of the following conditions:
- The defect must have been visible at the time of inspection.
- The Client must notify Homewerx, Inc. within 30 days of discovering the defect, and within 90 days of the inspection date.
- The Client must allow Homewerx, Inc. access to the property to re-inspect the condition prior to the performance of any repairs.
IMPORTANT RESTRICTIONS – PLEASE READ!
Above offers, promotions and guarantees are valid ONLY in the Phoenix-metro area, and other restrictions apply. Low Price Gurantee requires a comparable inspection and report. Call for complete details. Only one discount or promotional offer may be used at a time. Discounts are applied to BASE inspection price ONLY. Construction Inspections and inspections billed to escrow are NOT eligible for any discounts or promotional offers, including but not limited to the Low Price Guarantee and the 5-Day Scheduling Guarantee. All promotions, offers and guarantees above are offered as of July 31, 2008 and are subject to change without notice.
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